Published 13 February 2024
How Generative AI is Transforming Market Research
AI
Data Analysis

Market research drives strategic business decisions by providing data-driven insights into customer needs, product opportunities, pricing models, demand forecasting, and market dynamics. Traditionally, market research has relied on surveys, interviews, focus groups, and statistical modeling. However, generative AI is disrupting the status quo - unlocking exponentially scalable automation with human-like comprehension of language data.

Real-World Examples

Anheuser-Busch taps generative algorithms to analyze conversational data from bartenders to identify new product concepts that match customer preferences.

Uber uses generative writing for automated report generation, summarizing rideshare market size, consumer personas, and competitive forces in global cities.

Accenture acquired Zetta Research, gaining AI that digests market news and social media to visualize consumer shifts across retail sectors.

EarnSlice.ai specializes in producing qualitative analysis reports from company filings and sentiment analysis for earnings calls. By processing millions of data points from public company documents, EarnSlice guides market researchers towards crucial updates and uncovers hidden opportunities in the stock market.

Key capabilities of Gen-AI that transform the industry

  • Natural Language Understanding: Human-like comprehension of semantics and meaning from surveys, interviews, reports, articles, social posts, reviews, and other text data for precision analysis
  • Automated Data Mining: Scans exponentially more data than humanly possible, extracting insights 1000x quicker by identifying trends, anomalies, correlations, causes, projections, and more.
  • Sentiment Analysis: Deciphers the emotional sentiment underlying verbatim feedback to expose true brand perceptions, desire drivers, and customer evaluations.
  • Predictive Modeling: Forecasts market trajectories by applying comprehension of past trends, seasonality, economic forces, innovations, competition, and consumption behaviors.
  • Generative Writing: Automates customizable report generation tailored to stakeholder needs, summarizing research findings, insights, strategic recommendations, and data visualizations.

Transforming Market Research

  • Faster consumer understanding - Rapidly digests shifts across demographics, psychographics, attitudes, behaviors and brand perception through automated language comprehension.
  • Comprehensive market analysis - Ingests research inputs across surveys, interviews, academic studies, industry reports, news feeds, reviews, social media and more for a holistic perspective.
  • Uncovers overlooked connections - Identifies non-intuitive relationships in data missed by humans using dimensionality reduction algorithms.
  • Strategic guidance at scale - Applies analytical findings into data-driven strategic plans, product roadmaps, positioning, creative briefs and marketing activation.
  • Operationalized analysis - Continuously mines data in the background, pushing notifications when analytics uncover significant changes in brand metrics or market forces.

The Next Evolution Awaits

As generative AI penetrates the multi-billion-dollar market research industry, businesses will achieve unprecedented speed, scale and precision comprehending market changes and opportunities to outmaneuver competition. Leading organizations are already onboarding artificial intelligence to transform customer and market intelligence functions. With exponential gains in big data digestion, causal analysis and strategic planning accessible to all businesses, early AI adoption separates the disruptors from the disrupted. The future of market research will predicate on generative comprehension and continuous learning to drive decision making with unprecedented responsiveness and analytical edge.

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Senih DAL
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